The interests of our customers, team and community are at the centre of our business and this is particularly important during these challenging times. With this in mind, we wanted to reach out and reassure you that we are operating business as usual, following government advice to ensure highest standards of health and safety are maintained. We will endeavor to ship all new orders within 48 hours.
As you would expect, we are closely monitoring the COVID-19 situation and have put measures in place to ensure we continue to support our customers needs. Your orders are the highest priority for us. Although we are not currently experiencing any significant difficulties, we would like to advise customers that our 24 hour next day delivery service promise may be affected while the industry deals with the increased logistics challenges and pressure on delivery network.
Thank you for your patience and understanding. Your continued trust in us as your supplier means a lot to us. If you have any concerns, please email us at firstname.lastname@example.org.